ISO 9001:2015 is an internationally recognized standard that specifies the requirements for Quality Management Systems (QMS). ISO 9001 is by far the ISO’s biggest seller and the world’s most established QMS framework. It has also a proven reputation for helping organisations achieve consistency in business processes, reduce waste, and increase customer confidence. ISO 9001 QMS is a framework of systems, policies, procedures, and methods that can lead a business to the highest level of customer satisfaction by providing the products and services that consistently meet their requirements in the most efficient manner possible. Some of the areas of